Every MesonArt piece is packaged with care and follows our standardized, professional process. We know your artwork is precious, so we’ve designed several packaging methods to keep it safe on its way to you:
Ships in a cardboard box
For large artworks that are stretched or framed, we use strong, protective cardboard boxes. Each piece is supported with plenty of cushioning so it arrives safe, flat, and ready to hang.
Ships in a crate
For small stretched or framed artworks, or for very large and heavy pieces, we use custom-built wooden crates. These crates are designed for global art shipping, tightly sealed, and packed with materials that keep the artwork securely in place throughout its journey.
Ships in a tube
For canvas-only orders, your piece will arrive rolled in a dent-resistant tube. This method is especially safe for oversized works and also keeps shipping costs lower. Once it arrives, you can easily have it stretched (placed on wooden stretcher bars) or framed by a local framer.
For works on paper, we highly recommend sending them straight to your framer upon delivery for careful, professional unrolling.
How long does delivery take?
Shipping time: Generally 5–7 business days with FedEx or DHL. And yes — we offer free worldwide shipping!
United States: Your artwork will be delivered directly to your door—no additional charges required.
All Other Countries/Regions: Import duties, taxes, and any applicable customs fees are the responsibility of the recipient. These typically range from 1% to 10% of the declared value of the artwork and are determined by your local customs authority. If applicable, the courier (DHL, FedEx, or UPS) will provide you with a customs invoice for payment upon or prior to delivery.
Creation time: Each painting takes about 1–2 weeks to be hand-painted by one of our professional artists.
During the creation process, your artist will share photos and videos of your painting in progress. You’ll be able to request adjustments — such as changes in color or shading — until you are completely satisfied. Only once you approve the final version will we ship your artwork to you.
If you have not consistently received confirmation emails, it is possible that our emails landed in your spam/junk folder, or were blocked by email filtering mechanisms. In such cases, you may not find the painting confirmation email in your spam folder. You can contact us directly using the contact information at the bottom of the article.
You can also search your order number "HW + 5 digits" to verify whether you have received the confirmation email.
Who takes care of the delivery?
Depending on your location and the size of the artwork, we work with reliable carriers such as FedEx, DHL, TNT, and occasionally specialist art delivery companies for extra-large pieces.
Which countries do you deliver to?
We deliver almost everywhere our carriers operate — so whether you live in New York, Dubai, or even a tiny island, we’ll find a solution. If you’re unsure, just reach out and we’ll make it happen.
How much does shipping cost?
Nothing extra — shipping is always included in the price, no matter where you live.
Is the delivery of the artwork insured?
Yes! Every shipment is fully insured by MesonArt, so you can relax knowing your artwork is protected from our studio to your doorstep. No hidden fees, no surprises.
If I buy several artworks, will they be delivered at the same time?
In most cases, yes. When possible, we ship multiple artworks together so they arrive at the same time.
Can I have artworks delivered to another country or person?
Absolutely. We’ll deliver to the address you specify in your order. Normally, we’ll coordinate the delivery date with the recipient listed. If it’s a gift or a surprise, just let us know — we love helping with special moments!
After-Sales Support: Your order number is usually in the format "HW + 5 digits".
For custom sizes or commissioned paintings, please contact our Art Consultant: info@mesonart.com
For any other inquiries, please call: +1(346)541-5255
Customer Reviews
Overall rating: 5 / 5 from 10084 reviews.
I love abstract art of quality. Add texture...and I am all In! Meson filled the bill with this 60" x 60" piece. We absolutely love it. We have now ordered 2 more pieces from this professional, prompt and talented company. Thank you, Meson.
I had a great experience with this purchase. I asked for several changes to the picture and they were done very nicely and in a short time. I would definitely purchase from Mesonart again!!
I am very happy with the purchase, I help people to decorate and furnish their homes... my client could not be happier... we really found the perfect piece for the space
The whole process was nice and pleasant, it came in in perfect timing and the shipment also was excellent... timely and very well packed
I wished I could get a better price or a commission since I am buying for customers :-)
I 100% recommend your company to anyone who is looking for an art piece
Thank you
I’m very happy with my painting from Mension Art! The artwork is beautiful in person, and the texture and details give it so much more depth than you can see in photos. The colors turned out beautifully and work perfectly in my space.
The customer service was also excellent. They were very patient and responsive throughout the process, helped me with the color adjustments, and sent photos for confirmation before shipping. I really appreciated the attention to detail and communication.
The finished piece looks elegant and high quality, and it has completely elevated my living room. I would definitely recommend Mension Art and would happily order from them again.
The painting is amazing in our kitchen, it’s beautiful made with warm colours- exactly how it was described. It arrived in a very safe box. Highly recommended!
I ordered two pieces of artwork. They’re both beautiful. They look just like they’re supposed to the packing was perfect. The communications was great. I have no complaints. Thank you so much.
It was truly wonderful working with Meson Art. We love our finished product and the artist was so agreeable to even touch it up a bit to our own personal taste. Ming in Customer Service was attentive and very pleasant and easy to work with. I would use this company again, definitely!!
We absolutely love it. Just wish we had gone bigger. The whole process was so easy and the communication was on point. I’m already looking at other pieces. Thank you. So happy.
Crimson Velocity Burst is a spectacular, beautifully crafted hand‑painted artwork that exceeded every expectation. The colors, movement, and texture come together in a way that feels both powerful and refined — it’s the kind of piece that immediately transforms the space and becomes a focal point the moment you walk into the room.
The entire experience with Mesonart was excellent. Communication was clear, professional, and consistent from start to finish, and the artwork arrived on time and in perfect condition. There were absolutely no issues — just a seamless process and a stunning final product.
This painting is truly a standout piece, and we couldn’t be happier with the quality, craftsmanship, and service.
I’m very happy with my custom painting order! The artwork turned out beautiful and looks amazing in my living room. They were very helpful with my special requests and worked with me to get the colors and details just right. The quality is beautiful, and I truly appreciate the care and attention they put into my order. Highly recommended! ⭐️⭐️⭐️⭐️⭐️
I absolutely love the final work of art and the whole experience with Mesonart. They allowed me to customize the artwork to fit my needs and took all the feedback to make it look exactly how I wanted. They are very responsive and kind. Highly recommend.
Love how this piece turned out! The customer service and communication throughout the process were great. When we received the first approval, we had a few changes to the texture and colors, and the artist was very quick to make the adjustments. We’re so happy with the final result. The frame was supposed to be more of a champagne color, but the silver still looks beautiful. It looks amazing in the space!
It was a pleasant experience. Loved how I was consistently updated and delivery was much easier than expected.
Love this art piece looks terrific and well done. Thank you!
Wonderful communication from the seller and artist. They let me know what was happening every step of the way, sent photos of the finished work for approval and once shipped, it arrived quickly. I love my new artwork and will certainly be back for more!
