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SecsEvery MesonArt piece is packaged with care and follows our standardized, professional process. We know your artwork is precious, so we’ve designed several packaging methods to keep it safe on its way to you:
For large artworks that are stretched or framed, we use strong, protective cardboard boxes. Each piece is supported with plenty of cushioning so it arrives safe, flat, and ready to hang.
For small stretched or framed artworks, or for very large and heavy pieces, we use custom-built wooden crates. These crates are designed for global art shipping, tightly sealed, and packed with materials that keep the artwork securely in place throughout its journey.
For canvas-only orders, your piece will arrive rolled in a dent-resistant tube. This method is especially safe for oversized works and also keeps shipping costs lower. Once it arrives, you can easily have it stretched (placed on wooden stretcher bars) or framed by a local framer.
For works on paper, we highly recommend sending them straight to your framer upon delivery for careful, professional unrolling.
Shipping time: Generally 5–7 business days with FedEx or DHL. And yes — we offer free worldwide shipping!
Creation time: Each painting takes about 1–2 weeks to be hand-painted by one of our professional artists.
During the creation process, your artist will share photos and videos of your painting in progress. You’ll be able to request adjustments — such as changes in color or shading — until you are completely satisfied. Only once you approve the final version will we ship your artwork to you.
If you have not consistently received confirmation emails, it is possible that our emails landed in your spam/junk folder, or were blocked by email filtering mechanisms. In such cases, you may not find the painting confirmation email in your spam folder. You can contact us directly using the contact information at the bottom of the article.
You can also search your order number "HW + 5 digits" to verify whether you have received the confirmation email.
Depending on your location and the size of the artwork, we work with reliable carriers such as FedEx, DHL, TNT, and occasionally specialist art delivery companies for extra-large pieces.
We deliver almost everywhere our carriers operate — so whether you live in New York, Dubai, or even a tiny island, we’ll find a solution. If you’re unsure, just reach out and we’ll make it happen.
Nothing extra — shipping is always included in the price, no matter where you live.
Yes! Every shipment is fully insured by MesonArt, so you can relax knowing your artwork is protected from our studio to your doorstep. No hidden fees, no surprises.
In most cases, yes. When possible, we ship multiple artworks together so they arrive at the same time.
Absolutely. We’ll deliver to the address you specify in your order. Normally, we’ll coordinate the delivery date with the recipient listed. If it’s a gift or a surprise, just let us know — we love helping with special moments!
After-Sales Support:
Your order number is usually in the format "HW + 5 digits".
For custom sizes or commissioned paintings, please contact our Art Consultant: info@mesonart.com
For any other inquiries, please call: +1(346)541-5255
Overall rating: 5 / 5 from 10138 reviews.
I’m very happy with the final result! We went through a few rounds of revisions to get everything just right, and I’m really glad we took the time to do so. It was definitely worth it!
Love the painting!
Truly Fabulous artwork!!
This painting is everything I’d hoped it be and more! I love it and I can’t wait to get it up know the wall! The entire process was easy and I was updated along the way at every step. It arrived on time and intact.
My husband and I absolutely love our new artwork….we couldn’t be happier….we even put a mirror on the opposite wall so we could look at it from a different angle…..communication was excellent ….The delivery was on time and painting was in perfect condition…..we could not recommend Meson Art enough. Thank you so much
We are so very happy with this painting and service that we received .
Like the painting and very happy with it. It could have had more variation on the edges and the bottom. The pictures shows black highlights on the bottom that mine does not have. But it’s okay.
From ordering to delivery the process was faultless. Communication was really good, they changes we requested were perfectly implemented and the packaging was secure. We loved the pictures, better in real life
Absolutely love my pieces. They elevate My space and so many people ask me where they came from. They are great.
Exactly what we were looking for. It balances our Hawaiian inspired mid century bamboo bedroom furniture. It looks and feels fantastic. The texture really works and was exactly as promised. This is our second investment with Meson Art and we love both of our original artworks
Looks great, shipped fast
From ordering through to delivery, could not question!! Print and frame exactly as ordered. Great packaging with no damage. Absolutely love it.
Love the great look of this art piece in my dining room! It was easy to hang and looks amazing.
Great addition to my wine cellar! The process of getting my painting was long but worth the wait.
Beautiful in every way. I love her!
I love abstract art of quality. Add texture...and I am all In! Meson filled the bill with this 60" x 60" piece. We absolutely love it. We have now ordered 2 more pieces from this professional, prompt and talented company. Thank you, Meson.
I had a great experience with this purchase. I asked for several changes to the picture and they were done very nicely and in a short time. I would definitely purchase from Mesonart again!!
The art, the packing, the shipping - everything is wonderful!
Amazing
Beautiful as expected
Incredible experience all around! Love my painting and will definitely be a repeat customer. Thank you!
Added the small pop of color I was looking for in the space and I love the sweet butterfly!
Easy ordering. Exactly as pictured. Arrived very well package. Impactful, large painting.
Beautiful painting! Looks great in our living room!
I love Snoopy, wake up to him every day.
Absolutely gorgeous picture. Great detail. and fantastic shipping!
I am very happy with the purchase, I help people to decorate and furnish their homes... my client could not be happier... we really found the perfect piece for the space The whole process was nice and pleasant, it came in in perfect timing and the shipment also was excellent... timely and very well packed I wished I could get a better price or a commission since I am buying for customers :-) I 100% recommend your company to anyone who is looking for an art piece Thank you
I’m very happy with my painting from Mension Art! The artwork is beautiful in person, and the texture and details give it so much more depth than you can see in photos. The colors turned out beautifully and work perfectly in my space. The customer service was also excellent. They were very patient and responsive throughout the process, helped me with the color adjustments, and sent photos for confirmation before shipping. I really appreciated the attention to detail and communication. The finished piece looks elegant and high quality, and it has completely elevated my living room. I would definitely recommend Mension Art and would happily order from them again.
Came in on time, beautiful piece highly recommend!!
The painting is amazing in our kitchen, it’s beautiful made with warm colours- exactly how it was described. It arrived in a very safe box. Highly recommended!
Love this picture, ready to order another one for my other wall
I love this piece so much. I will definitely buy again from your company
Will definitely order again. Great service and quality work.
I ordered two pieces of artwork. They’re both beautiful. They look just like they’re supposed to the packing was perfect. The communications was great. I have no complaints. Thank you so much.
What an amazing experience and beautiful piece!! The communication was incredible. Love, love, love the piece. Thank you!!!
It was truly wonderful working with Meson Art. We love our finished product and the artist was so agreeable to even touch it up a bit to our own personal taste. Ming in Customer Service was attentive and very pleasant and easy to work with. I would use this company again, definitely!!
I’m impressed.
We absolutely love it. Just wish we had gone bigger. The whole process was so easy and the communication was on point. I’m already looking at other pieces. Thank you. So happy.
This artwork came exactly as pictured! Very happy with this purchase and will definitely be purchasing more
