Every MesonArt piece is packaged with care and follows our standardized, professional process. We know your artwork is precious, so we’ve designed several packaging methods to keep it safe on its way to you:
Ships in a cardboard box
For large artworks that are stretched or framed, we use strong, protective cardboard boxes. Each piece is supported with plenty of cushioning so it arrives safe, flat, and ready to hang.
Ships in a crate
For small stretched or framed artworks, or for very large and heavy pieces, we use custom-built wooden crates. These crates are designed for global art shipping, tightly sealed, and packed with materials that keep the artwork securely in place throughout its journey.
Ships in a tube
For canvas-only orders, your piece will arrive rolled in a dent-resistant tube. This method is especially safe for oversized works and also keeps shipping costs lower. Once it arrives, you can easily have it stretched (placed on wooden stretcher bars) or framed by a local framer.
For works on paper, we highly recommend sending them straight to your framer upon delivery for careful, professional unrolling.
How long does delivery take?
Shipping time: Generally 5–7 business days with FedEx or DHL. And yes — we offer free worldwide shipping!
United States: Your artwork will be delivered directly to your door—no additional charges required.
All Other Countries/Regions: Import duties, taxes, and any applicable customs fees are the responsibility of the recipient. These typically range from 1% to 10% of the declared value of the artwork and are determined by your local customs authority. If applicable, the courier (DHL, FedEx, or UPS) will provide you with a customs invoice for payment upon or prior to delivery.
Creation time: Each painting takes about 1–2 weeks to be hand-painted by one of our professional artists.
During the creation process, your artist will share photos and videos of your painting in progress. You’ll be able to request adjustments — such as changes in color or shading — until you are completely satisfied. Only once you approve the final version will we ship your artwork to you.
If you have not consistently received confirmation emails, it is possible that our emails landed in your spam/junk folder, or were blocked by email filtering mechanisms. In such cases, you may not find the painting confirmation email in your spam folder. You can contact us directly using the contact information at the bottom of the article.
You can also search your order number "HW + 5 digits" to verify whether you have received the confirmation email.
Who takes care of the delivery?
Depending on your location and the size of the artwork, we work with reliable carriers such as FedEx, DHL, TNT, and occasionally specialist art delivery companies for extra-large pieces.
Which countries do you deliver to?
We deliver almost everywhere our carriers operate — so whether you live in New York, Dubai, or even a tiny island, we’ll find a solution. If you’re unsure, just reach out and we’ll make it happen.
How much does shipping cost?
Nothing extra — shipping is always included in the price, no matter where you live.
Is the delivery of the artwork insured?
Yes! Every shipment is fully insured by MesonArt, so you can relax knowing your artwork is protected from our studio to your doorstep. No hidden fees, no surprises.
If I buy several artworks, will they be delivered at the same time?
In most cases, yes. When possible, we ship multiple artworks together so they arrive at the same time.
Can I have artworks delivered to another country or person?
Absolutely. We’ll deliver to the address you specify in your order. Normally, we’ll coordinate the delivery date with the recipient listed. If it’s a gift or a surprise, just let us know — we love helping with special moments!
After-Sales Support: Your order number is usually in the format "HW + 5 digits".
I bought it and it arrived in Japan smoothly.
The other day, he came to the art material store and hung it on the wall.
The picture was drawn very large and carefully.
The presence in the room is wonderful.
Thank you for the wonderful picture.
Seamless process. Had an issue with the colors, and the artist fixed it quickly without issue or compromise. Very excited to add this beautiful piece to my collection. My home is better for it.
It was well packed. The background color was a little different from the computer pre sent photos, all computers change the colors slightly. Once we hung it we felt it still suited the space and we like it very much.
I am SO THRILLED with how these turned out! I have a third painting in mind but wanted to wait before buying to see the quality of the first two. I am blown away and over the moon happy! I will be making that third purchase!
I am SO THRILLED with how these turned out! I have a third painting in mind but wanted to wait before buying to see the quality of the first two. I am blown away and over the moon happy! I will be making that third purchase!
I wasn’t sure about ordering a painting on line, but so glad I did. They keep me posted on the progress and I was impressed with the packaging/crating for shipment. The piece is beautiful and just as I ordered.
This piece of art means the world to me and I hope that someday will mean the world to one of my grandchildren and my great-grandchildren and my great-great-grandchildren and I hope that they keep it and that the love of Snoopy stays alive in our family forever
More Than Just a Painting
Since I was a little girl,
Snoopy's been a part of me,
A little piece of childhood
That somehow never left, you see.
Through changing years and growing up,
Through laughter, tears, and days,
Those familiar little faces
Could always bring a smile my way.
So I wanted something special,
Something happy I could see,
A little piece of childhood
Hanging there surrounding me.
And then I added something more—
The names of those I've loved,
The ones who crossed the Rainbow Bridge,
And those still here beside me, loved.
My precious dogs, my memories,
Forever on the wall,
A reminder of the love they gave
And the joy they brought through it all.
And I had two paintings made,
One for each grandchild of mine,
Because someday when I'm gone from here,
I hope they'll still have a piece of time.
Not something ordinary,
Not something bought just for a day,
But something filled with pieces
Of the woman who loved them this way.
I hope they'll look upon it
And smile when they see my name,
Remember all the love behind it,
And know I'll never be far away.
For when I'm gone, my love will live
In every little thing—
In stories, photographs, and memories,
In every joy that childhood brings.
And maybe years from now they'll say,
"Nan Nan gave this to me."
And hold it close with tender hearts
And remember what we used to be.
Because these aren't simply paintings,
They're pieces of my heart—
A little bit of childhood,
A little bit of every part.
And if they cherish them forever,
Then I'll know I chose just right—
To leave them something beautiful
That keeps my love in sight.
I’m very happy with the final result! We went through a few rounds of revisions to get everything just right, and I’m really glad we took the time to do so. It was definitely worth it!
This painting is everything I’d hoped it be and more! I love it and I can’t wait to get it up know the wall! The entire process was easy and I was updated along the way at every step. It arrived on time and intact.
My husband and I absolutely love our new artwork….we couldn’t be happier….we even put a mirror on the opposite wall so we could look at it from a different angle…..communication was excellent ….The delivery was on time and painting was in perfect condition…..we could not recommend Meson Art enough.
Thank you so much
Like the painting and very happy with it. It could have had more variation on the edges and the bottom. The pictures shows black highlights on the bottom that mine does not have. But it’s okay.
From ordering to delivery the process was faultless. Communication was really good, they changes we requested were perfectly implemented and the packaging was secure. We loved the pictures, better in real life
Exactly what we were looking for. It balances our Hawaiian inspired mid century bamboo bedroom furniture. It looks and feels fantastic. The texture really works and was exactly as promised. This is our second investment with Meson Art and we love both of our original artworks
Great experience! Everything about the process was exceptional! Ordering, communication, timing and final product! I highly recommend ordering from them!
I love abstract art of quality. Add texture...and I am all In! Meson filled the bill with this 60" x 60" piece. We absolutely love it. We have now ordered 2 more pieces from this professional, prompt and talented company. Thank you, Meson.
I had a great experience with this purchase. I asked for several changes to the picture and they were done very nicely and in a short time. I would definitely purchase from Mesonart again!!