Mesonartでは、ご自宅にアートを飾ることは、感動的で、シームレスで、心配のないものであるべきだと考えています。当社の返品・交換ポリシーは明瞭かつシンプルに設計されていますので、安心してコレクションしていただけます。
Love the artwork. Everything went smoothly and it looks better in person than in the photos.
返品と交換
返品と交換
アート作品の品質に関するお約束
Mesonartの作品はすべて、キャンバスに手描きされたオリジナルの油絵です。微妙な違いは、それぞれの作品をユニークなものにしている真正性の一部です。
私たちのすべてのアーティストが同じリファレンスに従っていますが、手描きのアートワークの性質上、ブラシワーク、色のブレンド、および個人的な解釈のわずかな違いが発生することがあります。そのため、お客様のご期待に沿えるよう、アーティストがお客様のご意見をお伺いしながら、作品を調整させていただきます。
万が一、お客様のお手元に届いた作品が、発送前にお互いに確認した絵と一致しない場合は、全額返金させていただきます。
配送ダメージ保護
まれに絵画が破損して到着した場合、我々は無料の交換を手配するか、全額払い戻しを提供します。
我々は迅速に支援することができるように損傷や包装の写真を共有してください。
カスタムアートワークポリシー
- 特注の色やサイズは、納品後の返品はできません。
- 発送前のキャンセルは100ドルの材料費がかかります。
各カスタム作品はお客様のためだけに作られます。これらの作品は再販できませんので、ご了承ください。
30日間返品保証
商品到着後30日以内であれば、理由の如何を問わず返品を承ります。万が一、品質に問題があったり、破損している商品が届いた場合は、速やかにご連絡ください。ご連絡ください。確認後、早急に新品をお送りいたします。
重要な返品条件
- 返品は商品到着後30日以内にお願いいたします。
- 承認後、14日以内に作品をご返送ください。
- 作品はオリジナルの状態で、しっかりと梱包されていることが理想です。
気が変わりましたか？
私たちは、作品が必ずしもお客様のスペース、スタイル、規模に合わない場合があることを理解しています。作品到着後30日以内であれば、返送料はお客様のご負担とさせていただきます。
ヒント：作品を安全に返送するため、丁寧に梱包してください。
アフターセールス・サポート：
ご注文番号は通常「HW + 5桁」の形式です。
- 注文終了 in 1/2/3 - Handled by June(order@mesonart.com)
- Order ending in 4/5 - Handled by Lynn(lynn@mesonart.com )
- Order ending in 6/7
- - Handled by Tina(tina@mesonart.com)
- Order ending in 8/9/0
- - Handled by Ming(email@mesonart.com)
Custom sizes or commissioned paintings, please contact our Art Consultant:info@mesonart.com
For any other inquiries, please call：+1(346)541-5255
Customer Reviews
Overall rating: 5 / 5 from 10328 reviews.
Even more beautiful than anticipated! This brought a touch of modernity and imagination to a traditional dining room while fitting in! The colors are perfect.
amazing!
From start to finish it was a high quality and satisfying experience. Customization was fabulous in the large size and small details we needed and added. Shipping in a custom wood crate was seamless. Tina was very responsive always. The piece is a showpiece and drawing rave reviews from all who see it. Thanks very much.
We have had a very good experience. The entire process, starting from the purchase, has been very good. It is a highly recommended place to shop.
This is my 2nd painting from Meson Art. I love both of them. I am impressed with the attention to detail and professionalism. There will be additional purchases in my future.
Fantastic service. Love the picture. Arrived well secured and in perfect condition. We will definitely use them again.
We have not hung it yet but it is absolutely beautiful this is our second time using it g your company and are still waiting for the other three. These artists are amazing and the follow through is unbelievable. A very happy customer for life
The artwork was created quickly and we were sent photos with a chance to approve it or make changes. The artwork was perfect so no changes needed! It seems like it took longer to ship than to create the artwork. My only complaint would be that the painting arrived in a wood crate with the lids stapled on the front and the back so needed a crowbar and hammer to gently pry open the lid which was a little bit hairy to do around a piece of artwork. But it all worked out in the end.
So beautiful! The colors are rich and the attention to detail is perfect. Works well with Contemporary/Modern decor. I love it!
Love it. Thanks!
Love it!
Great experience with the purchase!
I absolutely love my new painting. It looks even more beautiful in person. The delivery was excellent and it was so easy to hang on the wall. I couldn’t be happier with my purchase. Will definitely purchase paintings again. Maryann
I absolutely love the artwork! 10/10!!
Love it! 😍
I love this painting! It compliments our foyer. The simplicity of the color and texture. It makes our home elegant and brighter. Cannot wait to show this to my family.
Beautiful piece of art, the shipping went well and we received it in perfect condition. We are very happy with the result.
I was a little nervous about ordering for the first time, since you never know how it will look in person but wow, it turned out to be absolutely stunning! I’m so happy with the painting. The customer service was amazing, and even though there was a time difference, they got back to me quickly with all my questions. From the beginning to the end, it was a perfect experience! Already placed a second order!
Very beautiful artwork. The craftsmanship is extraordinary. The hand painting complements the decor of our home extremely well.
Received my art and it was really beautiful and perfect for my entryway. It is calming, welcoming and peaceful. Love it!
Excellent service and we all love the art and will be back for a second piece in the future. Thank you 😊
Very happy with my beautiful horse and the whole process from start to finish. Would definitely recommend Mesonart.
From start to finish our experience with Meson Art was wonderful. They communicated often to keep us informed on each step of the ordering process. We are very happy with the quality of our new artwork and would definitely recommend Meson Art!!
Love these so much! They have added a personality to the bedroom with still keeping a calming to the room. Could not be happier and they look so great in the walk! The finish and texture is perfection! Thank you so much
It’s perfect!!
I love it!! It’s so beautiful and exactly what I wanted.
Very professional ..the art is great. The support is amazing. Ming was so helpful and they kept updating me every step of the way they're professional ..definitely recommend!
Very professional ..the art is great. The support is amazing. Ming was so helpful and they kept updating me every step of the way they're professional ..definitely recommend! Thank you the painting is glowing in the space
Love this painting! Exactly what we hoped it would be. Shipping and delivery took longer than expected but artwork arrived undamaged and ready to hang. Communication with Meson Art was excellent.
We are very happy with the painting. It has been delivered on time and as it was shown on the website. Many Thanks
We are very happy with our painting. I went back a few times with feedback on the edits I wanted to see, and the team was very open to it and made the changes I asked for. The final result is beautiful, and the communication throughout made the process easy. I would absolutely order another painting!
Very good quality and arrived in a timely manner. Would purchase from this company again.
An outstanding experience from start to finish! I couldn’t be happier with my experience with Meson Art! From the initial consultation to the final result, the entire process was exceptional. The team provided fantastic advice and guidance throughout, with outstanding communication every step of the way. They were incredibly attentive, professional, and genuinely committed to making sure I was completely happy with the artwork. What impressed me most was their willingness to go the extra mile. They even had the painting recreated to ensure the final result was exactly what I wanted. The finished painting is absolutely beautiful, and the entire experience exceeded my expectations. It’s rare to find such a combination of quality, personal attention, and exceptional customer service. I couldn’t recommend Meson Art more highly!
Hat alles super geklappt. Besonders die Personalisierung. Danke!
Love it and they adjusted the painting to my preferences
Excellent,, Quality,,customer service
Ho fatto realizzare un set di quadri secondo i miei gusti. Artista e Customer service disponibilissimi. Consiglio l’acquisto. Attenzione solo ai dazi doganali e all’IVA che vanno pagati alla dogana non appena il prodotto arriva in Italia.
It was a wonderful experience communicating with the actual artist Picture looks exactly as promised!
Best customer service ever Love the painting gives such joy and pleasure Can’t wait to save my money for the next one Such a talent Adam is